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Licensing

Updating Your Device42 License​

Device42 licenses are valid for one year from the date of purchase. To continue using Device42 after the license expires, please renew it.

Where Do I Find My License Information?​

To see your current Device42 licenses, navigate to Tools > Settings > Licensing from the main menu to display the Licensing page.

Licensing menu optionLicensing menu option

The page displays the available license modules and whether they are enabled.

Enabled licensesEnabled licenses

How Do I Get a Device42 License?​

After purchasing or renewing your Device42 license, you'll receive a license file via email to upload on the Licensing page of the Main Appliance.

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If you need a developer or test license, please email support@device42.com.

How Do I Apply My License?​

Go to the License page under Tools > Settings > Licensing and do the following:

  • Browse to locate the .lic license file on your machine. Click Upload & Apply.

    Upload licenseUpload license

  • Head back to the Main Appliance home page to register the license. If your instance has internet access, click Register Now to complete the registration process. If your instance doesn't have internet access, copy and email the registration code to support@device42.com to complete the registration process.

    Complete registration grace periodComplete registration grace period

    You have 30 days to complete the registration process, but we recommend doing it right away.

    Registration success message

  • After registering your license, refresh the browser. The banner will disappear, and you'll see the updated expiration date on the Licensing page.

How Do I Know When My License Expires?​

You can check the License Valid Until(YYYYMMDD): date on the License page under Tools > Settings > Licensing.

Two weeks before your license expires, on your Main Appliance home page, you'll see a red banner with a notification message counting down the days to the expiration date.

Expiration bannerExpiration banner

What Uses a License in Device42?​

Device42 has a Core license for autodiscovery and offers additional license modules for more discovery and data retrieval capabilities.

The Core license includes the discovery of physical, virtual, and cloud components, IT inventory and asset management, all out-of-the-box integrations, RESTful APIs and webhooks, warranty and SSL certificate management, cable management, password management, and IP address management.

Device42 licensing is based on license units. The units are consumed at different rates by different discovered resources. For example:

  • 1 Device = 1 License Unit (1 : 1)
  • 10 Containers = 1 License Unit (10 : 1)
  • 1 Platform-as-a-Service (PaaS) = 1 License Unit (1 : 1)
  • 10 Function-as-a-Service (FaaS) = 1 License Unit (10 : 1)
  • 100 Archived Records = 1 License Unit (100 : 1)
  • 50 TB Storage = 1 Storage Unit (50 TB : 1)
note

Storage license units are purchased separately from device units.

The lower portion of the Tools > Settings > Licensing page displays the number of purchased licenses and the number of license units consumed by the different discovered components.

License breakdownLicense breakdown

For more information about Device42 Core licensing and available licensing modules, visit our Licensing/Purchasing FAQs page.