Welcome to “The Hitchhiker’s Guide to Device42”, AKA the Device42 Docs site. The following pages contain answers to the ultimate questions about infrastructure, the data-center, and everything (and of course, answers to many common Device42 questions, as well).
Navigate through the D42 documentation topics using either the table of contents below, the navigation bar to your left, and/or search for help using the search box found hanging out at the top left of the page – much in the same way that bricks don’t.
What is Device42?
Device42 is a comprehensive IT infrastructure management software suite with powerful agent-less auto-discovery and application dependency mapping tools, a configuration management database (CMDB), a complete data center infrastructure management (DCIM) suite, full IT asset & inventory management (ITAM) functionality, plus IP address management (IPAM), password management and lots more — all in a single tool.
If you aren’t able to find what you’d like to know in the menu or using search, you can click on the “Support” tab at the top of the page, and choose “Support Portal” to open a ticket. If you’d prefer, send us a note at support@device42.com. Our support team loves hearing from customers, and are especially fond of a good challenge!
Help Topics: Table of Contents
- The Hitchhiker’s Guide to Device42
- Getting Started / FAQ’s
- Basic Navigation Tips for Adding/Editing
- FAQ’s
- Getting Started with Auto-Discovery
- Importing Data from Existing Spreadsheets
- Installation
- Amazon Web Services – Installation
- Citrix Xen Server – Installation
- D42 Netflow Collector – Install as Service
- Microsoft Azure – Installation
- Microsoft HyperV – Installation
- Virtual Box – Installation
- Getting Started On A Mac
- Getting Started On A PC
- Remote Collector (RC) Installation
- vCenter Server – Installation
- VMware Player – Installation
- Windows Discovery Service Installation
- Xen or KVM using virt-manager – Installation
- Xen/KVM – Import disk Alternate Install
- Language Selection
- Tutorials
- Accounting
- API Overview
- Appliance Manager
- Adding multiple Network Interface Cards(NIC) to Device42 VM
- Changing Device42 Appliance Hostname
- Collecting SNMPWALK output for troubleshooting
- Delete History Logs
- Device42 Appliance Manager login
- Device42 Restore
- Enable or Disable TLS v1.0 from Appliance Manager
- Enabling SSL in Appliance Manager
- Generate log bundle
- Generating IPMI output for troubleshooting
- Global and Password manager session timeout
- Installing VMWare or Xenserver tools
- Securing the VM console with password
- Set FQDN for Web Access
- Set up HTTPS cert
- Setting up backup via Device42 Appliance Manager
- Warm HA Setup, Failover, and Automated Backups
- Administration
- Active Directory and OpenLDAP Support
- Advanced Routing
- Add an Active Directory User as a Device42 Administrator
- Auto Clean Feature
- Bulk add Active Directory group members as Device42 users
- Custom Column Views
- Custom Fields
- Customizing Device42
- Data Reset Tool
- Generating CSRs
- Role-based Permissions and Access
- SAML 2.0 Configuration
- Setting Time Zone and NTP
- Setup & Troubleshooting Menu
- Tags
- Tools of the Trade
- Transferring devices, assets, and parts to other data centers
- Apps
- Auto Discovery
- Active Directory / LDAP User Sync
- Agent Based Discovery
- Agent-based Offline Discovery
- Auto-Discovery Best Practices
- Auto-Discovery System Requirements
- Blade Systems Auto-discovery
- Certificate Auto-discovery
- Cisco UCS Cluster / ACI Fabric Auto-discovery
- Cloud Platforms Auto-discovery
- DNS Autodiscovery
- IBM i/AS400
- IPMI Auto-discovery
- Linux & Unix Server Auto-Discovery
- Linux Based Autodiscovery Software
- Load Balancer / F5 Auto-discovery
- Netflow Collector
- Network (SNMP) Auto-discovery
- Operating Systems Supported in Auto-Discovery
- Ping Sweep
- Remote Collector (RC)
- Resource Utilization Overview
- SCCM Discovery (.NET Tool)
- SNMP SAN/Server Auto-Discovery
- Supported Hypervisors and Containers List
- TCP Port Scan auto-discovery
- Using API’s for Custom Auto-Discovery
- Vendors Supported in SNMP Auto-discovery
- Virtual Machine auto-discovery
- Warranty Autodiscovery
- Windows and Hyper-V Auto-discovery
- Buildings, Rooms, and Racks
- Connectivity
- Devices
- Add/Edit a Device
- Adding VMs to an HA/Cluster
- Clone a Device
- Device – Blade Chassis
- Device – Blade Slots
- Device – Cluster
- Device – Lifecycle Tab
- Device – Other
- Device – Other Tab
- Device – Parts Slots
- Device – Parts Tab
- Device – Properties Tab
- Device – Services Tab
- Device – Software Tab
- Device – Virtual & Blade
- Device List View
- Device Name Profiles
- Hardware Models (templates)
- What If Scenarios
- DOQL – Device42 Object Query Language
- Enterprise Application Dependency Mapping
- Imports
- IPAM
- Mobile Inventory
- Multitenancy
- Power Units
- Parts and Parts Slots
- Power and Environmental Monitoring
- Passwords
- Reports
- Software
- How-to Videos
- Accessing hidden menus for advanced customization
- Add a new route to Device42
- Add and Bulk Edit Hardware models How to
- Adding links and other URLs to devices
- Agentless Auto Discovery Tool How to
- API Imports – add/create hardware models
- API Imports – adding devices to racks
- Backup and Restore How to
- Building Hierarchy View How To
- Bulk Export and Import How to
- Create and Connect Patch Panels and Switch Ports How to
- Device Discovery Troubleshooting How To
- Device42 Object Query Language (DOQL)
- Generic (.CSV) Import Tool How to
- Jira Integration How To
- Ping Sweep Tool How To
- Update Device42 Appliance How To
- WMI Authentication Testing Tool How To
- External Integrations and Migrations
- Aperture VISTA to Device42 Migration
- BMC Remedy Integration
- Cherwell Integration
- Cloud Connector FAQ
- Confluence Integration
- CyberArk Integration
- External Logging Config
- Foreman Smart Proxy Integration
- HP Service Manager Integration
- Jenkins Integration
- Jira (self-hosted) Integration
- Jira Service Desk & Jira Cloud Integration
- Nagios Integration
- Puppet and Chef Integrations
- Rundeck Node Data Integration
- SaltStack Integration
- ServiceNow Integration
- Webhooks – Generic integration
- Zendesk Integration