Welcome to “The Hitchhiker’s Guide to Device42”, AKA the Device42 Docs site. The following pages contain answers to the ultimate questions about infrastructure, the data-center, and everything (and of course, answers to many common Device42 questions, as well).
Navigate through the D42 documentation topics using either the table of contents below, the navigation bar to your left, and/or search for help using the search box found hanging out at the top left of the page – much in the same way that bricks don’t.
What is Device42?
Device42 is a comprehensive IT infrastructure management software suite with powerful agentless autodiscovery and application dependency mapping tools, a configuration management database (CMDB), a complete data center infrastructure management (DCIM) suite, full IT asset & inventory management (ITAM) functionality, plus IP address management (IPAM), password management and lots more — all in a single tool.
If you aren’t able to find an answer to your question in the menu or using search, click here to open a support ticket. If you’d prefer, send us a note at support@device42.com. Our support team loves hearing from customers, and are all especially fond of a good challenge!
Help Topics: Table of Contents
- Device42 Public-Facing Deployment Best Practices & Recommendations
- The Hitchhiker’s Guide to Device42
- Getting Started / FAQ’s
- Getting Started – Discovery Hub
- FAQ’s
- Installation
- Amazon Web Services – Installation
- Citrix Xen Server – Installation
- D42 Netflow Collector – Install as Service
- Microsoft Azure – Installation
- Microsoft HyperV – Installation
- Virtual Box – Installation
- Getting Started on a Mac
- Getting Started on a PC
- Remote Collector (RC) Installation
- vCenter Server – Installation
- VMware Player – Installation
- Windows Discovery Service Installation
- Xen or KVM using virt-manager – Installation
- Xen/KVM – Import disk Alternate Install
- Getting Started with Autodiscovery
- Importing Data from Existing Spreadsheets
- Tutorials
- Advanced Search Feature
- Arrange and Save List Page Column Layout
- Basic Navigation Tips for Adding/Editing
- Home Page Widgets and Global Search
- Language Selection
- Accounting
- API Overview
- Appliance Manager
- Adding multiple Network Interface Cards(NIC) to Device42 VM
- Changing Device42 Appliance Hostname
- Collecting SNMPWALK output for troubleshooting
- Delete History Logs
- Device42 Appliance Manager login
- Device42 Restore
- Enable or Disable TLS versions from Appliance Manager
- Enabling SSL in Appliance Manager
- Generate log bundle
- Generating IPMI output for troubleshooting
- Global and Password manager session timeout
- Installing VMWare or Xenserver tools
- Pendo Guided Tours and Usage Information Collection
- Securing the VM console with password
- Set FQDN for Web Access
- Set up HTTPS cert
- Setting up backup via Device42 Appliance Manager
- Warm HA Setup, Failover, and Automated Backups
- Administration
- Active Directory and OpenLDAP Support
- Advanced Routing
- Add an Active Directory User as a Device42 Administrator
- Auto Clean Feature
- Bulk add Active Directory group members as Device42 users
- Custom Column Views
- Custom Fields
- Customizing Device42
- Data Reset Tool
- Generating CSRs
- Licensing
- SAML 2.0 Configuration
- Setting Time Zone and NTP
- Setup & Troubleshooting Menu
- Tags
- Tools of the Trade
- Transferring devices, assets, and parts to other data centers
- Applications
- Archiving Devices and Resources
- Autodiscovery
- Active Directory / LDAP User Sync
- Agent Based Discovery
- Agent-based Offline Discovery
- Autodiscovery Best Practices
- Autodiscovery System Requirements
- Blade Systems Autodiscovery
- Certificate Autodiscovery
- Cisco UCS Cluster / ACI Fabric Autodiscovery
- Cloud Platforms Autodiscovery
- Database Discovery
- DNS Autodiscovery
- IBM i/AS400 (Midrange)
- IBM z/OS (Mainframe)
- IPMI/Redfish Autodiscovery
- Linux & Unix Server Autodiscovery
- Linux Based Autodiscovery Software
- NetFlow Collector
- Nmap Autodiscovery
- Operating Systems Supported in Autodiscovery
- Packet Capture
- Ping Sweep
- Remote Collector (RC)
- Resource Utilization Overview
- SCCM Discovery (.NET Tool)
- SNMP – Network Autodiscovery
- Storage Arrays Autodiscovery
- Supported Hypervisors and Containers List
- TCP Port Scan Autodiscovery
- UCS / ACI / Load Balancer / F5 Autodiscovery
- Unprocessed Device Records
- Using API’s for Custom Autodiscovery
- Vendors Supported in SNMP Autodiscovery
- VM (Virtual Machine) Autodiscovery
- Warranty Autodiscovery
- Windows and Hyper-V Autodiscovery
- Buildings, Rooms, and Racks
- Connectivity
- Databases
- Devices
- Add/Edit a Device
- Device List View
- Clone a Device
- Device – Blade Chassis
- Device – Blade Slots
- Device – Cluster
- Device – Lifecycle Tab
- Device – Other Tab
- Device – Parts Slots
- Device – Parts Tab
- Device – Properties Tab
- Device – Services Tab
- Device – Software Tab
- Device – Virtual & Blade
- Device Name Profiles
- Device Custom Fields
- Device Ignore Rules
- Device List View
- What If Scenarios
- Hardware Models (templates)
- DBB – Cookbook
- Application Dependency Mapping
- Compute
- Compute Devices
- Device Count by Device Type
- Device Count by Service Level
- Device to Rack Inventory
- Devices Missing Device_Type or Service_Level
- Physical Device Inventory
- Physical Devices by Customer Department
- Physical Devices Without Hardware Model
- Physical Inventory by Manufacturer
- VM Density
- VM Devices
- VM Inventory
- Security
- Devices Accessed by External IPs
- Devices Possibly Containing PII That Have Public IPs
- Devices Using Commonly Exploited Ports
- Devices with Mismatch Between Prod and Non-Prod Environments
- Devices with No OSs
- Devices with OS but No Software
- Devices with Prohibited Software (as designated by customer)
- Network Information for IPs Without Attached Devices
- DBBs – Data Building Blocks
- DOQL – Device42 Object Query Language
- EnrichAI Data
- Application Dependency Mapping
- Imports
- Insights+
- IPAM
- Load Balancers
- Mobile Inventory
- Resources
- Power Units
- Parts and Parts Slots
- Power and Environmental Monitoring
- Passwords
- Reports
- Advanced Reporting
- AWS Migration Evaluator
- AWS Migration Hub
- Cloud Endure + Device42
- Cloud Recommendation Engine
- Creating reports (Legacy)
- Discovery Scores
- Export Records
- Jobs Dashboard
- Object History (aka audit log)
- Periodic Jobs Page
- Relutech for AWS Migration
- Run Book
- Save and Schedule Classic Reports
- Setup Alerts and Notifications
- Use custom SQL in advanced report
- Role-Based Access Control
- Software
- How-to Videos
- Accessing hidden menus for advanced customization
- Add a new route to Device42
- Add and Bulk Edit Hardware models How to
- Adding links and other URLs to devices
- Agentless Auto Discovery Tool How to
- API Imports – add/create hardware models
- API Imports – adding devices to racks
- Backup and Restore How to
- Building Hierarchy View How To
- Bulk Export and Import How to
- Create and Connect Patch Panels and Switch Ports How to
- Device Discovery Troubleshooting How To
- Device42 Object Query Language (DOQL)
- Generic (.CSV) Import Tool How to
- Jira Integration How To
- Packet Capture 101
- Ping Sweep Tool How To
- Update Device42 Appliance How To
- WMI Authentication Testing Tool How To
- External Integrations and Migrations
- Aperture VISTA to Device42 Migration
- Azure Migrate
- Carbonite Migration
- Cherwell Integration
- Cloud Connector FAQ
- Cloud Services Settings
- Confluence Integration
- CyberArk Integration
- External Logging Config
- Foreman Smart Proxy Integration
- Freshservice Integration
- HP Service Manager Integration
- Jenkins Integration
- Jira (self-hosted) Integration
- Jira Service Desk & Jira Cloud Integration
- Microsoft LAPS Integration
- Nagios Integration
- ODBC Driver Integration
- JDBC Driver Integration
- Opsgenie Integration
- PagerDuty Integration
- PowerBI Integration
- Puppet and Chef Integrations
- Rundeck Node Data Integration
- SaltStack Integration
- ServiceNow Integration
- Webhooks – Generic Integration
- Zendesk Integration