Managing Spare Parts

The spare parts management capabilities enable you to manage and track your spare parts inventory in Device42.

Parts Menu

Parts Menu Item

Parts management is located under DATACENTER | Parts as shown above

Overview – Parts are based on a Parts Model

View Parts Model Detail Page

Parts Model vs. Parts (PLEASE READ):

What is a Parts Model?

  • A Parts Model is a template that devices are deployed from. Parts model templates hold information that describes each unique part, for example: The model #, size/type (for HDD or RAM), # of Cores (for CPU), etc.

What is a Part?

  • A part is added as an actual CI created from a Parts Model (template).

  • A part is a specific instance of a hard disk, memory chip, NIC card, etc.

  • A part may be placed into a part slot on a hardware chassis.

  • Parts assignments can be tracked. For example, where the Part is located or being used. A part can be assigned to a Storage Room, Device, or a status of RMA, In Transit, or Storage Rack (or Cabinet).

  • Before an actual Part can be added to Device42, a model must first be created, then Parts can be added as line items.

**A Parts Model screen contains: **

Model information (indicated in the red box above)
Part inventory information for this model (indicated in the yellow/orange box above)

Adding a Parts Model

Adding a Parts Model

Let’s start with Adding a Parts Model.

Navigate to Datacenter>>Parts>>Model List and on the top right of the list click “Add Parts Model”.

Choose a Part Type or create a custom type by clicking the green plus sign.
The CPU, RAM and, Hard Disk have custom attributes (see below).
NIC, HBA, SCSI, Serial Bus, and custom types have “Connectivity” attribute.

Give this Parts Model a Name and fill in any appropriate information you have such as: the Model #, Part #, and the Manufacturer.

CPU, RAM, and Hard Disk Attributes

CPU, RAM, and Hard Disk Attributes

As shown above, CPU, RAM, and Hard Disk have attributes specific to each.

Adding a Part

Adding a Part

After creating a Parts Model, actual Parts can be added via “Add new Part”.

Each line can contain one or more parts and must have an ‘Assignment’ (where a Part is checked out to). Please Note: All the Parts in the line must share the same ‘Assignment’.
The Assignment choices are Storage Room, Device, In RMA, In Transit, or Storage Rack (or Cabinet).
If you choose Storage Room or Device assignments, you have the option to choose existing objects (where an object is a Storage Room or Device) or create new objects.
If you are tracking serial numbers, you can only have one Part per line.

The image above provides a few examples of Parts “Checked out to” a Storage Room, a Device, and In RMA:

  • 25 units in the storage room IT Lab New Haven
  • 15 units in RMA

Adding a Part can also be done via the Parts List, see below.

Parts List

Parts List

If you navigate to DATACENTER | Parts | Parts List, this takes you to a list page of Parts where you can see any Parts you’ve already created.

The Parts List is the master list showing each part that is being tracked in Device42. As shown above, the list is similar to other lists in Device42, which includes an Action menu and the ability to search, sort and filter.

Parts can also be added from the Parts List by clicking “Add Part” in the top right.

Parts associated with a Device

Parts associated with a Device

As shown above, parts associated with a device can be viewed from the ‘Parts’ tab of a device record. Here you have the ability to edit the fields of the Part or Parts associated to the device, as well as “Add another Part”. The “Add another Part” link provides an alternate way to add or create a Part assigned to a device.

Setting up an Alerts for Low Inventory Levels

Setting up an Alert Level

To set up an alert, navigate to Reports>>Setup Alerts. You can set up an alerting rule based on either an individual part model (as in the example above) or on any part model (i.e. where the rule triggers if any part model has an inventory level that meets the condition).

In the example above, the rule will trigger if the inventory level of Intel XEAM TEM machines fall below 15. (For parts rules, you will probably want to leave the Seconds Before Action at the default of 0.) In this case, an email will be sent to when the rule triggers. You can have multiple emails separated by commas or semicolons. You can also setup it so that an email is sent if enough parts are added to get back over the trigger level. And you can set it up to send escalation emails if no one acknowledges the alert.