Generate log bundle

To generate log bundle for a support call:

  1. If you are experiencing autodiscovery issues, enable debug mode for the job in question – otherwise, skip to Step 3 & proceed with debug mode off:

    Enable debug by editing discovery job settings

  2. (If your issues are NOT autodiscovery related, skip to step 3) If your issue is AutoDiscovery related, re-run the failing autodiscovery job now that you’ve enabled the debug flag.
  3. Login to the appliance manager via the main menu, Tools -> Appliance Manager or follow these directions: https://docs.device42.com/device42-appliance-manager/device42-appliance-manager-login/
  4. Application > Generate Log Bundle > Run

    Generate Log Bundle via Appliance Manager


« »