You can collect snmp output for a network device or PDU right from the GUI and send us the output for further troubleshooting.
Collect SNMPWALK output
Go to: Application > Generate SNMPWALK output
Add switch info, click generate, wait as it might take few minutes and send us the file it generates.
If there is an issue or network is not reachable, you can run the following from any machine which has snmpwalk installed:
snmpbulkwalk -Cc -ObentU -v2c -c COMMUNITY DEVICE > output_file_name snmpbulkwalk -ObentU -v 2c -c COMMUNITY DEVICE .188.8.131.52.4.1 >> output_file_name
Also, the current setup has a bug for v3, so please use following for any system using SNMP v3:
snmpbulkwalk -Cc -ObentU -v 3 -u user_name -l authNoPriv -a MD5 -A auth_pass DEVICE > output_file_name snmpbulkwalk -Cc -ObentU -v 3 -u user_name -l authNoPriv -a MD5 -A auth_pass DEVICE .184.108.40.206.4.1 >> output_file_name